FREQUENTLY ASKED QUESTIONS

Delivery

How long will it take for my order to arrive?

All orders are packed & sent out within 2 working days.

Deliveries within Australia takes around 3-7 days and for international shipments we expect between 10-12 days.

All orders are packed & sent out within 2 working days.

Deliveries within Australia takes around 3-7 days and for international shipments we expect between 10-12 days.

Do you deliver internationally?

We sure do! Click here to learn about our Delivery & Returns.

We sure do! Click here to learn about our Delivery & Returns.

How can I get a refund?

Returns are easy as a breeze with Zaya & Kai. If you want to get a refund please read about our return policy here.

Returns are easy as a breeze with Zaya & Kai. If you want to get a refund please read about our return policy here.

production

Where are your products made?

We're proud to deliver only the best fibres and technology to produce your clothing.
Our products are manufactured ethically, consciously and with lots of love in selected parts of India.

We're proud to deliver only the best fibres and technology to produce your clothing.
Our products are manufactured ethically, consciously and with lots of love in selected parts of India.

How do I know it's ethically made?

We have a personal connection with our fabric suppliers, textile mills and our manufacturers.
We have done the ground work tying all the pieces together for a seamless experience brought to you when wearing one of our products.
We only work with the best and most skilled artisans to bring you Zaya & Kai.

We have a personal connection with our fabric suppliers, textile mills and our manufacturers.
We have done the ground work tying all the pieces together for a seamless experience brought to you when wearing one of our products.
We only work with the best and most skilled artisans to bring you Zaya & Kai.

SIZING

Does your sizing run true to size?

We grade our sizes according to Australian standards. We tend to design our pieces oversized in order to prolong their lives and honour our inclusive values for all shapes and sizes.

We recommend viewing our size guide for more accurate measurements.

We grade our sizes according to Australian standards. We tend to design our pieces oversized in order to prolong their lives and honour our inclusive values for all shapes and sizes.

We recommend viewing our size guide for more accurate measurements.

Still got Q's?

Visit our Q&As page to find out more information about common questions.

see Q&AS

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